Privacy Policy
Privacy Policy
Zerao operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Zerao is powered by Shopify, which enables us to provide the Services to you.
Introduction
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.
Personal Information We Collect
We may collect the following categories of personal information:
- Contact details: name, address, phone number, email
- Financial info: credit/debit card, payment info
- Account details: username, password, preferences
- Transaction info: items viewed, purchased, returned
- Communications: customer service messages
- Device info: IP address, browser, network details
- Usage info: site navigation, interaction times
Sources of Information
We may collect your information from the following sources:
- Directly from you
- Automatically via our Services (including cookies)
- From our trusted service providers
- From advertising partners or third parties
How We Use Your Information
Your data allows us to refine your shopping experience. We use it to:
- Provide, personalize, and improve the Services
- Send marketing and promotional communications
- Prevent fraud and ensure security
- Communicate with you and offer support
- Comply with legal obligations
Disclosure of Personal Information
We may share your data under the following circumstances:
- To Shopify and service providers
- With marketing partners (for targeted ads)
- When directed by you or with your consent
- With affiliates or as part of a business transaction
- To comply with strict legal requirements
Relationship with Shopify
The Services are hosted by Shopify. Your data may be shared with Shopify and used by them for analytics, advertising, and service enhancements. Shopify may collect information across merchants to improve performance and personalization. Read their full policy at the Shopify Privacy Policy.
Third-Party Websites & Children's Data
Links to third-party websites are provided for your convenience. We are not responsible for the privacy practices or content on these sites. Please review their policies separately.
Additionally, the Services are not intended for children under the age of majority. We do not knowingly collect data from children. Parents or guardians may contact us to request deletion if needed.
Your Rights & Security
While we use secure systems, no method is 100% secure. We retain your personal information only as long as necessary for legal and business purposes.
Your rights may include:
- Access, delete, or correct your personal information
- Request a copy or transfer of your data
- Opt out of targeted advertising or data sharing
- Withdraw consent or object to processing
To exercise these rights, visit the Shopify Privacy Portal or contact us directly.
International Transfers & Updates
Your data may be transferred outside your country. Where applicable, we use legal mechanisms like Standard Contractual Clauses to ensure data protection.
This Privacy Policy may change over time. Updates will be posted here with a revised "Last updated" date.
Contact Us
If you have any questions, wish to file a complaint, or need to contact us regarding your data, please reach out via email: